Cancellation policy & cancellation form

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

A. Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (Rahim & Rahim GbR, Friedrich-Ebert-Str. 27, 30459 Hannover, Germany, Tel .: 051154559170, E-Mail: support@halbergstudios.com) by means of a clear declaration (e.g. . a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of withdrawal

If you withdraw from this contract, we will have given you all the payments that we have received from you, including delivery costs (with the exception of the additional costs that result from choosing a different type of delivery than the cheapest standard delivery offered by us have), to be repaid immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; In no case will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary to check the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who do not belong to a member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.

B. withdrawal form

If you want to cancel the contract, please fill out this form and send it back.

At

Halberg
Rahim & Rahim GbR
Friedrich-Ebert-Str. 27
30459 Hanover
Germany
Email: support@halbergstudios.com

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer (s)

________________________________________________________
Address of the consumer (s)

________________________________________________________
Signature of the consumer (s) (only when notified on paper)

_________________________
date

(*) Delete where inapplicable 

 

 

30-day return promise

Regardless of your statutory right of withdrawal, we voluntarily grant you as a consumer the following take-back promise:
You can return all items from our shop to us within 30 days of receipt of the goods, provided that the goods are complete and in an unused and undamaged condition. If the goods were delivered in sales packaging, they must still be in the original packaging. Timely dispatch of the goods is sufficient to meet the deadline.

The goods must be sent back to:

Halberg
Rahim & Rahim GbR
Friedrich-Ebert-Str. 27
30459 Hanover
Germany

If you make use of this take-back promise, we will reimburse you for the purchase price you have already paid, but not the costs of the outward and return shipping. You bear the transport risk.
This take-back promise does not in any way limit your statutory rights and thus, in particular, your statutory right of withdrawal (see above under A.).